I’m trying to use the IDE but about a month ago it just randomly stopped while I was using it, and I get an error saying “No active billing period”. There’s a red cross floating in the middle and on the left it says “No schema available”. I’ve tried completely changing computer and using a VPN but nothing changes. I’ve also raised a ticket but not heard anything back yet. If this is working for other people I might just find another email and create another account.
Same here. I think it is system issue.
Same issue with the API. It is currently returning:
“No active billing period”.
Having the same problem. No active billing period. i can’t do anything
hey @twinnie @dsf-andylim @Ross Your free plan is over. Please fill out the form at Bitquery API - Bitquery
I have over half my points left. And that was over a month ago so it should have all reset now.
Can you contact us on suppport.bitquery.io with the email associated with your account? We’ll check
Hi Divya. I raised a ticket some time ago, is that what you mean?
Anyone know if this is being looked at yet? It’s been a couple of months now.
Hello @twinnie ,
I have checked internally and we did address some tickets of this issue. Not sure if we received any from you.
Could you please create new ticket - Bitquery Knowledge Base with your account email
Will resolve it today itself
Thanks