# \#support **URL:** https://community.bitquery.io/tag/support/1.md [Latest](https://community.bitquery.io/latest.md) · [Categories](https://community.bitquery.io/categories.md) · [Tags](https://community.bitquery.io/tags.md) --- ## [What to do if you've fallen victim to a crypto scam](https://community.bitquery.io/t/what-to-do-if-youve-fallen-victim-to-a-crypto-scam/1389)
**Author:** [@Divya](https://community.bitquery.io/u/Divya)\ **Replies:** 0\ **Last updated:** [February 14, 2023, 12:57pm UTC](https://community.bitquery.io/t/what-to-do-if-youve-fallen-victim-to-a-crypto-scam/1389 "2023-02-14T12:57:12Z")
Examining real-world cases of financial fraud: lessons learned and strategies for prevention It is not possible to get back scammed crypto. If you have been a victim of a crypto scam, the best course of action is to f… --- ## [Solana Historical Balances](https://community.bitquery.io/t/solana-historical-balances/2343)
**Author:** [@kafuka](https://community.bitquery.io/u/kafuka)\ **Replies:** 3\ **Last updated:** [May 23, 2025, 7:42am UTC](https://community.bitquery.io/t/solana-historical-balances/2343 "2025-05-23T07:42:19Z")
how to get Solana historical balance? in V1, V2? EAP? in v1, I tried this: query MyQuery { solana { address(address: {is: "MfDuWeqSHEqTFVYZ7LoexgAK9dxk7cy4DFJWjWMGVWa"}) { address balance } bl… --- ## [Tron Historical Balances](https://community.bitquery.io/t/tron-historical-balances/2344)
**Author:** [@kafuka](https://community.bitquery.io/u/kafuka)\ **Replies:** 1\ **Last updated:** [April 7, 2025, 6:35am UTC](https://community.bitquery.io/t/tron-historical-balances/2344 "2025-04-07T06:35:28Z")
I can get Tron historical balances by the query below, but it is only between 2 block heights. Can I specify an unix timestamp or iso time like “2025-01-01T00:00:00Z” ? query MyQuery { tron { address(address: {is… --- ## [Only receiving KA messages, no data](https://community.bitquery.io/t/only-receiving-ka-messages-no-data/2309)
**Author:** [@johnthopkins](https://community.bitquery.io/u/johnthopkins)\ **Replies:** 1\ **Last updated:** [March 25, 2025, 1:56pm UTC](https://community.bitquery.io/t/only-receiving-ka-messages-no-data/2309 "2025-03-25T13:56:58Z")
I’m trying to wet my beak in the Bitquery stream and I’m able to make a connection just fine, and I receive Keep Alive messages, but I have yet to receive any data. Is there something wrong with my config? What could b… --- ## [Missing data for some instructions on Solana](https://community.bitquery.io/t/missing-data-for-some-instructions-on-solana/2262)
**Author:** [@Tadeusz](https://community.bitquery.io/u/Tadeusz)\ **Replies:** 0\ **Last updated:** [February 4, 2025, 2:45pm UTC](https://community.bitquery.io/t/missing-data-for-some-instructions-on-solana/2262 "2025-02-04T14:45:23Z")
Hello, I’m having issues with some instructions and data missing from the response. My use case is that I want to fetch all syncNative calls to figure out SOL wrap operations (as they are missing from the standard Trans… --- ## [Track wallet address trades on Solana](https://community.bitquery.io/t/track-wallet-address-trades-on-solana/2241)
**Author:** [@rrqol123](https://community.bitquery.io/u/rrqol123)\ **Replies:** 3\ **Last updated:** [January 29, 2025, 12:42pm UTC](https://community.bitquery.io/t/track-wallet-address-trades-on-solana/2241 "2025-01-29T12:42:15Z")
Hey, I’ve seen that the correct query for tracking a specific wallet address trades across the Solana blockchain (such as trades from Solana to memcoins) is: subscription { Solana { DEXTrades( where: {Trade: {Buy: {… --- ## [What Email address is not blacklisted?](https://community.bitquery.io/t/what-email-address-is-not-blacklisted/2179)
**Author:** [@ops-trader](https://community.bitquery.io/u/ops-trader)\ **Replies:** 1\ **Last updated:** [December 2, 2024, 9:45am UTC](https://community.bitquery.io/t/what-email-address-is-not-blacklisted/2179 "2024-12-02T09:45:45Z")
Hi, Trying to sign up as I’m looking to develop a program to gather data for some tokens. When I try to sign up with my outlook.com email address it returns black listed ? What email providers aren’t black listed? or c… --- ## [Anyone else having problems with the IDE?](https://community.bitquery.io/t/anyone-else-having-problems-with-the-ide/2130)
**Author:** [@twinnie](https://community.bitquery.io/u/twinnie)\ **Replies:** 10\ **Last updated:** [November 28, 2024, 12:47pm UTC](https://community.bitquery.io/t/anyone-else-having-problems-with-the-ide/2130 "2024-11-28T12:47:42Z")
I’m trying to use the IDE but about a month ago it just randomly stopped while I was using it, and I get an error saying “No active billing period”. There’s a red cross floating in the middle and on the left it says “No … --- ## [Is it possible to track transactions that are in a state not confirmed from a particular wallet? ](https://community.bitquery.io/t/is-it-possible-to-track-transactions-that-are-in-a-state-not-confirmed-from-a-particular-wallet/2171)
**Author:** [@Fima](https://community.bitquery.io/u/Fima)\ **Replies:** 1\ **Last updated:** [November 27, 2024, 8:10am UTC](https://community.bitquery.io/t/is-it-possible-to-track-transactions-that-are-in-a-state-not-confirmed-from-a-particular-wallet/2171 "2024-11-27T08:10:29Z")
I need to write an algorithm using Bitquery API to retrieve transactions from a specific wallet. With ETH it’s easier, as it has a mempool where you can just track the transaction and its state from a specific wallet. Bu… --- ## [No Active Billing Period](https://community.bitquery.io/t/no-active-billing-period/2146)
**Author:** [@bigshooTer](https://community.bitquery.io/u/bigshooTer)\ **Replies:** 1\ **Last updated:** [November 6, 2024, 10:05am UTC](https://community.bitquery.io/t/no-active-billing-period/2146 "2024-11-06T10:05:09Z")
I joined bitquery a couple months ago. I logged in and tried to execute a query but I just get “no active billing period” error. I can’t execute any queries. Seems others have reported this issue too. How do I resolv… --- ## [How improve performance in the calculation of a portfolio data](https://community.bitquery.io/t/how-improve-performance-in-the-calculation-of-a-portfolio-data/2113)
**Author:** [@jramirez](https://community.bitquery.io/u/jramirez)\ **Replies:** 3\ **Last updated:** [October 11, 2024, 9:58am UTC](https://community.bitquery.io/t/how-improve-performance-in-the-calculation-of-a-portfolio-data/2113 "2024-10-11T09:58:45Z")
Hi guys, I am currently calculating the portfolio of an address this way: First I get all the tokens with balance from a particular wallet. Once I have the list of token addresses, I get all the trades in the last 6 m… --- ## [How to calculate balance of stellar address?](https://community.bitquery.io/t/how-to-calculate-balance-of-stellar-address/2039)
**Author:** [@danglephuc](https://community.bitquery.io/u/danglephuc)\ **Replies:** 2\ **Last updated:** [September 16, 2024, 9:46am UTC](https://community.bitquery.io/t/how-to-calculate-balance-of-stellar-address/2039 "2024-09-16T09:46:48Z")
I tried to calculate balance of stellar address by sum of amount in “balanceEffects” of address. But the result is different with the balance in “address.tokenBalances”. It’s always a little bit missing. --- ## [How to get price data from defi on Solana](https://community.bitquery.io/t/how-to-get-price-data-from-defi-on-solana/2017)
**Author:** [@cypherrr](https://community.bitquery.io/u/cypherrr)\ **Replies:** 2\ **Last updated:** [September 13, 2024, 1:35pm UTC](https://community.bitquery.io/t/how-to-get-price-data-from-defi-on-solana/2017 "2024-09-13T13:35:47Z")
I’m trying to get real-time price data from pumpfun on the Solana network using bitquery api. However I’m met with this error, I’ve tried the examples on both v1 and v2, nothing seems to work: {'errors': \[{'message': 'F… --- ## [Incorrect balance amount](https://community.bitquery.io/t/incorrect-balance-amount/2075)
**Author:** [@dsf-andylim](https://community.bitquery.io/u/dsf-andylim)\ **Replies:** 5\ **Last updated:** [September 12, 2024, 7:24am UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075 "2024-09-12T07:24:46Z")
The balance amount of some token holders are incorrect (decimal point missing). Attached screenshot for your reference. Bitquery data --- ## [Could Someone Give me Advice on Using Bitquery API for Historical Blockchain Data?](https://community.bitquery.io/t/could-someone-give-me-advice-on-using-bitquery-api-for-historical-blockchain-data/2052)
**Author:** [@fetah96190](https://community.bitquery.io/u/fetah96190)\ **Replies:** 1\ **Last updated:** [September 5, 2024, 3:02pm UTC](https://community.bitquery.io/t/could-someone-give-me-advice-on-using-bitquery-api-for-historical-blockchain-data/2052 "2024-09-05T15:02:17Z")
Hello there, I am new to blockchain data analysis and I am keen to dive deeper into historical data using the Bitquery API. I have explored the documentation but could; use some guidance on best practices and efficient … --- ## [Grapql | Bitcoin coinpath - Problem with amount](https://community.bitquery.io/t/grapql-bitcoin-coinpath-problem-with-amount/1980)
**Author:** [@Pedro](https://community.bitquery.io/u/Pedro)\ **Replies:** 1\ **Last updated:** [August 1, 2024, 11:01am UTC](https://community.bitquery.io/t/grapql-bitcoin-coinpath-problem-with-amount/1980 "2024-08-01T11:01:31Z")
I have an address bc1ql2ek3acvgfxrklcpmuk43hnvpnd7g52arqgf63gs7gfpq2f9seqs40yj65 with a transaction that sends only 0.29972000 BTC and i receive a lot of outputs with different amounts. What is the difference reggarding … --- ## [How to fetch query id for performed queries](https://community.bitquery.io/t/how-to-fetch-query-id-for-performed-queries/1986)
**Author:** [@Blocknaut](https://community.bitquery.io/u/Blocknaut)\ **Replies:** 1\ **Last updated:** [July 5, 2024, 4:40am UTC](https://community.bitquery.io/t/how-to-fetch-query-id-for-performed-queries/1986 "2024-07-05T04:40:41Z")
Hi everybody. I am trying to calculate how many points are consumed by my queries to the v1 API using python. I see that i can make a query to { utilities { metrics { points } } }, but i need to specify the query id. Ho… --- ## [GraphQL | Bitcoin - Problem with offset](https://community.bitquery.io/t/graphql-bitcoin-problem-with-offset/1978)
**Author:** [@Pedro](https://community.bitquery.io/u/Pedro)\ **Replies:** 6\ **Last updated:** [July 3, 2024, 8:50am UTC](https://community.bitquery.io/t/graphql-bitcoin-problem-with-offset/1978 "2024-07-03T08:50:52Z")
Hello im currently trying to get the transaction for this address " bc1ql2ek3acvgfxrklcpmuk43hnvpnd7g52arqgf63gs7gfpq2f9seqs40yj65 ". The problem is when i m trying to test the offset in some cases if i change the offs… --- ## [Amount of some transactions seems wrong](https://community.bitquery.io/t/amount-of-some-transactions-seems-wrong/1973)
**Author:** [@applepi](https://community.bitquery.io/u/applepi)\ **Replies:** 3\ **Last updated:** [June 25, 2024, 7:37am UTC](https://community.bitquery.io/t/amount-of-some-transactions-seems-wrong/1973 "2024-06-25T07:37:14Z")
Hi there, I’m working on how to get realtime price of SOL based on USDC. But I got some weird transactions to be seen: Use the following GraphQL query: { Solana { DEXTrades( orderBy: {ascending: Block\_Time… --- ## [Token trade information](https://community.bitquery.io/t/token-trade-information/1927)
**Author:** [@aman9723](https://community.bitquery.io/u/aman9723)\ **Replies:** 0\ **Last updated:** [May 16, 2024, 12:28am UTC](https://community.bitquery.io/t/token-trade-information/1927 "2024-05-16T00:28:47Z")
For any token/weth pair, I want to get the below info for (5m, 1h, 6h, and 24h timeframes) in realtime whenver a trade takes place. Also suppose no trade takes place for 5mins then also the data should update. Use case … --- ## [Why there are duplicate blocks in results of API v2?](https://community.bitquery.io/t/why-there-are-duplicate-blocks-in-results-of-api-v2/1899)
**Author:** [@sean](https://community.bitquery.io/u/sean)\ **Replies:** 3\ **Last updated:** [May 13, 2024, 8:02am UTC](https://community.bitquery.io/t/why-there-are-duplicate-blocks-in-results-of-api-v2/1899 "2024-05-13T08:02:09Z")
query MyQuery { EVM(dataset: archive, network: eth) { MinerRewards(limit: {count: 10}, orderBy: {ascending: Block\_Number}) { Reward { Total ..... } Block { Number … --- ## [Feature Request - Open for ideas](https://community.bitquery.io/t/feature-request-open-for-ideas/1386)
**Author:** [@Divya](https://community.bitquery.io/u/Divya)\ **Replies:** 5\ **Last updated:** [May 2, 2024, 10:06am UTC](https://community.bitquery.io/t/feature-request-open-for-ideas/1386 "2024-05-02T10:06:04Z")
As part of our continuous effort to provide the best user experience, we are inviting you to share your feature requests and ideas. Whether it’s new functionality, a better user interface, or any other suggestion, we wan… --- ## [I need top gainer of solana base tokens like in dexscreener top 10 trader](https://community.bitquery.io/t/i-need-top-gainer-of-solana-base-tokens-like-in-dexscreener-top-10-trader/1886)
**Author:** [@shahdost7181](https://community.bitquery.io/u/shahdost7181)\ **Replies:** 0\ **Last updated:** [April 24, 2024, 10:01am UTC](https://community.bitquery.io/t/i-need-top-gainer-of-solana-base-tokens-like-in-dexscreener-top-10-trader/1886 "2024-04-24T10:01:29Z")
I have seen you post this type of query for ethereum , I have tried a lot of time to make it through my side. But it couldn’t achieve. Can you provide the query to check the top (P&L)performance base solana addresses. --- ## [Gaps in OHLC data](https://community.bitquery.io/t/gaps-in-ohlc-data/1846)
**Author:** [@bitcoinzzz](https://community.bitquery.io/u/bitcoinzzz)\ **Replies:** 6\ **Last updated:** [March 11, 2024, 11:49am UTC](https://community.bitquery.io/t/gaps-in-ohlc-data/1846 "2024-03-11T11:49:18Z")
I’m trying to get OHLC data for AAVE/USDT with 1 minute timeframe. This data has (quite a lot) of gaps: https://ide.bitquery.io/AAVE-OHLC-gaps\_1 How can I close these gaps? --- ## [How to create a real-time blockchain data app in React](https://community.bitquery.io/t/how-to-create-a-real-time-blockchain-data-app-in-react/1480)
**Author:** [@Divya](https://community.bitquery.io/u/Divya)\ **Replies:** 0\ **Last updated:** [May 8, 2023, 10:08am UTC](https://community.bitquery.io/t/how-to-create-a-real-time-blockchain-data-app-in-react/1480 "2023-05-08T10:08:44Z")
We will build a React application that fetches data from Bitquery using a WebSocket connection to a GraphQL server and displays the retrieved data in a list. Let’s create a react an empty application using npx create-r… --- ## [I get error when send request "Error: Billing period doesn't exist!"](https://community.bitquery.io/t/i-get-error-when-send-request-error-billing-period-doesnt-exist/1811)
**Author:** [@skyone](https://community.bitquery.io/u/skyone)\ **Replies:** 1\ **Last updated:** [January 11, 2024, 7:03am UTC](https://community.bitquery.io/t/i-get-error-when-send-request-error-billing-period-doesnt-exist/1811 "2024-01-11T07:03:50Z")
I create a new API key for the V1 version yesterday, causing the old API key to become inactive. The new key is become inacitve, but when I initiate a request with the new key, I receive error code "Error: Billing period… --- ## [Error 429 trying to get all balances for all pools](https://community.bitquery.io/t/error-429-trying-to-get-all-balances-for-all-pools/1742)
**Author:** [@crazysailor](https://community.bitquery.io/u/crazysailor)\ **Replies:** 7\ **Last updated:** [December 19, 2023, 2:00am UTC](https://community.bitquery.io/t/error-429-trying-to-get-all-balances-for-all-pools/1742 "2023-12-19T02:00:06Z")
Hi, I am trying to get balances for a number of pool addresses using the balances api in Ethereum in one currency - the quote currency of the pair in the pool. Basically I send the request from a python program and inc… --- ## [Utilizing Bitquery's Blockchain Data with Amazon Athena: A Comprehensive Guide](https://community.bitquery.io/t/utilizing-bitquerys-blockchain-data-with-amazon-athena-a-comprehensive-guide/1782)
**Author:** [@Divya](https://community.bitquery.io/u/Divya)\ **Replies:** 0\ **Last updated:** [December 13, 2023, 6:35am UTC](https://community.bitquery.io/t/utilizing-bitquerys-blockchain-data-with-amazon-athena-a-comprehensive-guide/1782 "2023-12-13T06:35:14Z")
Bitquery offers a rich repository of blockchain data, enabling developers to access and analyze information from various blockchains. This tutorial will guide you through leveraging Bitquery’s blockchain data with Amazo… --- ## [Cloud not find data for live token](https://community.bitquery.io/t/cloud-not-find-data-for-live-token/1775)
**Author:** [@Headria](https://community.bitquery.io/u/Headria)\ **Replies:** 4\ **Last updated:** [December 8, 2023, 8:49am UTC](https://community.bitquery.io/t/cloud-not-find-data-for-live-token/1775 "2023-12-08T08:49:04Z")
Hi, I’ve got a query that calls trades for live tokens everything works well but sometimes for some pairs it returns an empty array. For example, the below query returns an empty array. query MyQuery { EVM(dataset: … --- ## [How to handle TOO\_MANY\_ROWS\_OR\_BYTES?](https://community.bitquery.io/t/how-to-handle-too-many-rows-or-bytes/1733)
**Author:** [@blockson](https://community.bitquery.io/u/blockson)\ **Replies:** 3\ **Last updated:** [November 28, 2023, 9:14am UTC](https://community.bitquery.io/t/how-to-handle-too-many-rows-or-bytes/1733 "2023-11-28T09:14:18Z")
I have this query where Im interested to get a: All swap prices on a very first block after liquidity adding Price in every block in a timeframe up to 1 year (if there’s swap in a block ocurred) But of course there is… [Next page](https://community.bitquery.io/tag/support/1.md?match_all_tags=true&page=1&tags%5B%5D=support)