Transfers and Balances are Unreliable. (Incorrect data)

planxnx
Sat, 16 Oct 2021 01:25:55 +0000
GraphQL API

I’ve used graphql api for get historical transfer data for many wallets and found incorrect data in address balance or address transfer.
The amount of tokens is displayed as a negative number or some amount of tokens is incorrect.

Example

1. This address shows a negative BNB balance(-39.74) in bitquery explorer.

0x23a977f0973ee5d5bbfe40763b13243f9ffd0e74

2. And the reason of unreliable is because token transfers in some transactions have been lost.
this should have transfer of 40.4357BNB to 0x239a77… but in bitquery it was missing.
https://explorer.bitquery.io/bsc/tx/0x2d84b2e143014a1165e9cfd0321bf57be453a6fbdf1d00d09facf219c081406d/transfers
You can find or check transfer of 40.4357BNB to 0x239a77… in this internal txns
https://bscscan.com/tx/0x2d84b2e143014a1165e9cfd0321bf57be453a6fbdf1d00d09facf219c081406d

I have to get tons of wallets data. And I believe there is a chance that it will happen again.
(I found that this problem wasn’t just me)

How can I fix it? or How can your team support this problem?

P.S. Should I contact Tech Support via the Growth or Business Plan for solving urgent problems ?

6 posts - 3 participants