# Incorrect balance amount

**URL:** <https://community.bitquery.io/t/incorrect-balance-amount/2075>\
**Category:** GraphQL API\
**Tags:** support\
**Created:** [September 11, 2024, 12:20pm UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075 "2024-09-11T12:20:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dsf-andylim](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@dsf-andylim](https://community.bitquery.io/u/dsf-andylim)\
**Post date:** [September 11, 2024, 12:20pm UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075/1 "2024-09-11T12:20:14Z")

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The balance amount of some token holders are incorrect (decimal point missing).  
Attached screenshot for your reference.

Bitquery data

 ![Screenshot 2024-09-11 at 8.16.07 PM](https://us1.discourse-cdn.com/flex016/uploads/bitquery/original/1X/258d82d6ed26cb94e1548d4eee09fb1a16e57471.png)

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**Author:** ![dsf-andylim](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@dsf-andylim](https://community.bitquery.io/u/dsf-andylim)\
**Post date:** [September 11, 2024, 12:20pm UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075/2 "2024-09-11T12:20:49Z")

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Etherscan data

 ![Screenshot 2024-09-11 at 8.17.18 PM](https://us1.discourse-cdn.com/flex016/uploads/bitquery/original/1X/437fa418b6469c881740cb81cbfab4550f169dc0.png)

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<div class="post-metadata">

**Author:** ![dsf-andylim](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@dsf-andylim](https://community.bitquery.io/u/dsf-andylim)\
**Post date:** [September 11, 2024, 12:21pm UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075/3 "2024-09-11T12:21:26Z")

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![Screenshot 2024-09-11 at 8.17.56 PM](https://us1.discourse-cdn.com/flex016/uploads/bitquery/original/1X/b7401d8b8a5fb4dda0b7e1351f0db5d69f25fe66.png)

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<div class="post-metadata">

**Author:** ![dsf-andylim](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@dsf-andylim](https://community.bitquery.io/u/dsf-andylim)\
**Post date:** [September 11, 2024, 12:21pm UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075/4 "2024-09-11T12:21:57Z")

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![Screenshot 2024-09-11 at 8.18.34 PM](https://us1.discourse-cdn.com/flex016/uploads/bitquery/original/1X/bdeaca735aefbdf6d7a23449f046e632c8b3905b.png)

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<div class="post-metadata">

**Author:** ![Divya](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@Divya](https://community.bitquery.io/u/Divya)\
**Post date:** [September 12, 2024, 7:08am UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075/5 "2024-09-12T07:08:01Z")

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can you create a ticket at [support.bitquery.io](http://support.bitquery.io) ? We will fix it

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<div class="post-metadata">

**Author:** ![dsf-andylim](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@dsf-andylim](https://community.bitquery.io/u/dsf-andylim)\
**Post date:** [September 12, 2024, 7:24am UTC](https://community.bitquery.io/t/incorrect-balance-amount/2075/6 "2024-09-12T07:24:46Z")

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I have created the ticket. Thanks.