# Are there any new restrictions for the Free Plan?

**URL:** <https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686>\
**Category:** GraphQL API\
**Created:** [September 25, 2023, 11:15am UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686 "2023-09-25T11:15:48Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![GoS](https://avatars.discourse-cdn.com/v4/letter/g/bcef8e/32.png) [@GoS](https://community.bitquery.io/u/GoS)\
**Post date:** [September 25, 2023, 11:15am UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686/1 "2023-09-25T11:15:48Z")

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I have developed a software that requests a query every 6 seconds (rate limit) over a certain time. Points are still available. Until recently, this procedure worked flawlessly. Recently I get the http error 403: Forbidden after a few minutes. Are there any new restrictions or why does this not work now? Thanks a lot, Michael

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**Author:** ![Divya](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@Divya](https://community.bitquery.io/u/Divya)\
**Post date:** [September 26, 2023, 9:40am UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686/2 "2023-09-26T09:40:41Z")

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There was an unexpected downtime yesterday. It was a one-time unplanned error. It should work now. If not please create a ticket [https://support.bitquery.io/](https://support.bitquery.io/)

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**Author:** ![lieubb](https://avatars.discourse-cdn.com/v4/letter/l/5daacb/32.png) [@lieubb](https://community.bitquery.io/u/lieubb)\
**Post date:** [October 4, 2023, 10:32am UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686/3 "2023-10-04T10:32:30Z")

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Hi! I’ve been facing this error from a few days ago till now. Is there any remaining issue related to this one?

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**Author:** ![GoS](https://avatars.discourse-cdn.com/v4/letter/g/bcef8e/32.png) [@GoS](https://community.bitquery.io/u/GoS)\
**Post date:** [October 4, 2023, 10:41am UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686/4 "2023-10-04T10:41:47Z")

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No, but I am facing this with the support. I ve tried to lower the request frequency to surely not violate the ratelimit but also at 10 sec. this error occures.  
At the moment, my solution is to catch that error 403, wait another 20 sec. and do a retry of the current request. Hopefuly, this is a temporarely state.

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**Author:** ![lieubb](https://avatars.discourse-cdn.com/v4/letter/l/5daacb/32.png) [@lieubb](https://community.bitquery.io/u/lieubb)\
**Post date:** [October 4, 2023, 10:49am UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686/5 "2023-10-04T10:49:31Z")

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Same with me, this error occurred even with 2 requests/minute.

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**Author:** ![Divya](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@Divya](https://community.bitquery.io/u/Divya)\
**Post date:** [October 7, 2023, 3:36pm UTC](https://community.bitquery.io/t/are-there-any-new-restrictions-for-the-free-plan/1686/6 "2023-10-07T15:36:21Z")

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If you’re still facing the issue, can you please create a ticket [https://support.bitquery.io/](https://support.bitquery.io/) with more details ?

We’ll surely get back with the fix!